We're thrilled and honored to be acknowledged by LMD alongside our incredible community of loyal customers as one of Sri Lanka's premier Online Stores for Care Products!
At essentials.lk customer satisfaction is the heart of everything that we do. Our commitment to providing exceptional service and high-quality products has garnered recognition in the 2023 Customer Excellence Survey carried out by LMD.
This survey comprising 31 categories, including airlines, banks, hospitals, restaurants and hotels, and e-commerce stores, assessed the satisfaction levels of Sri Lankan consumers to identify the most popular service providers. The results offered a comprehensive understanding of the evolving landscape of customer expectations, where convenience, quality and innovation are paramount.
Our recognition in the Online Stores - Care Products category reaffirms our dedication to meeting these evolving demands. As a provider of a wide selection of international beauty, cosmetics, and personal care products, we take immense pride in curating a selection that resonates with our customer’s tastes and preferences while ensuring authenticity and quality.
To all our customers, thank you for choosing us as your preferred online store for your care product needs. Your loyalty fuels our passion to continually improve and innovate. We are immensely thankful for your support and trust in us and are grateful for the opportunity to serve you and remain committed to enhancing your shopping experience further.
As we celebrate this recognition, we pledge to continue our journey of delivering the finest products coupled with exceptional service. Your satisfaction will always be our priority.