L’Oréal Paris Total Repair 5 Damage Erasing Balm is a rinse-out hair mask that repairs up to one year of damage to hair's smoothness in 1 use.* Both powerful and luxurious, this hair treatment for damaged hair instantly repairs the 5 signs of damage – split ends, weakness, roughness, dullness, and dehydration.
When you place an order, we will estimate delivery dates for you based on the availability of your items and the delivery options you choose. Depending on the delivery option you choose, delivery date estimate and delivery cost may appear on the delivery quotes page.
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You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.